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Join our team

Words by Prologue Cycling

on 22/01/2020 10:54:21

Here at Prologue we like to keep things real. Real people working with real product delivering real customer service. The internet is a wash of discounted product with no identity or customer experience. If you would like to join a team of passionate individuals, working with nothing but the best products, relaying their story and educating people into products which will exceed their expectations then you may want to carry on reading. Prologue are looking for talented individuals to join our small but mighty team, weather your skills lie in sales or mechanicing, we want to hear from you.


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WORKSHOP TECHNICIAN – FULL TIME

THE ROLE IN DETAIL:

You are the wizards that keep our customers bike performing to the best of its ability. You will be in charge of making sure our infamous custom builds are nothing but perfect for our clients, maintenance work on booked in jobs is completed thoroughly and that any emergency fixes can be done in a timely fashion. You will get to work with a fully equipped station and have everything you need to complete jobs as efficiently and effectively as possible, upholding our reputation ensuring customers come back to Prologue every time they need something doing. You will ensure all our customers are treated respectfully, politely and leave the workshop feeling that they have received nothing but the best quality service. You will manage your own workshop schedule, liaise with the sales team on a daily basis so jobs are booked in with a realistic timeline. Manage stock levels of workshop consumables and ensure you have everything you need for the job in hand. You will be rewarded with a generous staff discount in store and in the Prologue Café.

ABOUT YOU:

  • - Proactive when working alone.
  • - Cytech Qualified.
  • - Excellent level of knowledge across road race bikes.
  • - Experience with all brands of groupset, electronic and mechanical.
  • - An ambassador of your own skills and ability.
  • - Efficient, tidy and focussed.
  • - Approachable, friendly and confident at all times.
  • - Up to date with the latest cycling technologies.
  • - Quick, yet realistic estimations for completing jobs.
  • - Maintain a clean and organised workspace.

SALARY:

  • We offer a competitive salary based on ability and experience.
  • To apply, please send your CV along with a covering letter to info@prologuecycling.co.uk
  • Closing date: February 2nd 2020


    B6B6C2EB-1EBC-46A8-AA7F-038A19C1D49F

    STORE SALES ASSISTANT – FULL TIME

    ABOUT THE JOB:

    • - To offer industry leading customer service to all of our customers.
    • - Provide educated advice, assistance and expertise on all of our products.
    • - Work closely with the rest of the team to create a positive, exciting and engaging retail environment which is fluid for the customer.
    • - The role is fast paced, varied and testing.

    YOU WILL BE REQUIRED TO:

    • - Engage with customers, from meeting and greeting to asking questions, listening and understanding their needs.
    • - Develop your product knowledge across road cycling, clothing and accessories, understanding the marketplace and what is relevant.
    • - Manage your own customers ensuring their needs are fulfilled to an agreed timeframe.

    ABOUT YOU:

    • - Passionate about road cycling
    • - Confident, outgoing, polite and helpful
    • - Willingness to develop inter-personal skills and product knowledge
    • - Proactive
    • - Team player
    • - Good organisational skills
    • - Be able to work under pressure

    SALARY:

    • We offer a competitive salary based on ability and experience.
    • To apply, please send your CV along with a covering letter to info@prologuecycling.co.uk
    • Closing date: February 2nd 2020